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Information technology Annual Technical Support and Maintenance Agreement

How do I make an Annual Technical Service and Maintenance Agreement?

Login to your Admin Panel Address : https://panel.mybusinessarea.com/  (Create a New Account if You Don't Have an Account) Select the Title from the Support Notification Link (Annual Technical Support and Maintenance Agreement) and Create a New Support Record. Your Customer Representative will get back to you in the fastest way, and you will determine together the issues you want to add or remove from the Technical Service Agreement, Your request will be processed immediately and Information Technologies Expert Technical Service Personnel will be assigned to you in line with your request.

Will Information Technologies Specialist Personnel Come to Our Company and Explore?

Yes Information Technologies, When the Annual Technical Service and Maintenance Agreement is Completed, Only the Technical Specialist Personnel will Visit You and Complete the Discovery of the Entire System Infrastructure, By Offering Final Solutions for Your Fields of Activity and for the IT Problems You Experience, You Can Control Your Entire System Any Time As If You Are Working In The IT Department We will keep it under.

Will Information Technologies Specialist Personnel Come to Our Company Periodically?

Yes, We Will Visit Your Company Periodically 2 Times Every Month and We Will Do General Control and Maintenance Operations on Informatics.

Can I Pay the Annual Technical Service and Maintenance Agreement Fee by Credit Card?

Yes, you can pay all Service Fees and Purchases of Corporate Products with your Credit Card in your My Business Management Panel.

Will Information Technologies Specialist Personnel Come to Our Company in Sudden and Special Situations?

Yes, in the face of sudden problems requiring physical intervention in your IT infrastructure that may develop outside of our periodic maintenance visits, our expert personnel will come to your company and intervene in the same day. This Transaction Is Included In Your Contract.

Do you sell devices and products in case of need?

No, My Business does not sell physical products, but by determining the most accurate and suitable product for your system and working style (Brand + Model + Version), it transfers all information to you, and you make the purchase by searching for the most appropriate price.

Is My System Under My Business Warranty?

Yes, the Continuous Operation of the IT Infrastructures of our Customers with which we have an Annual Technical Service and Maintenance Agreement is under the My Business Guarantee. (If there is a device or product that needs to be changed, on the condition that you supply the device or devices that your information technology specialist has determined for your system)

Information Technologies Technical Service Registration

How do I make a Technical Service Request?

Login to your Admin Panel Address : https://panel.mybusinessarea.com/  (Create a New Account if You Don't Have an Account) Select the Title (Technical Service Request) from the Support Notification Link and Create a New Support Record. Your Customer Representative will get back to you in the fastest way, and as soon as Technical Service, Technical and Payment Issues Related to Your Request are Agreed, Your Technical Service Request will be processed immediately and Specialized Technical Support Personnel will be assigned to you by appointment in line with your request.

When the Information Technology Specialist arrives in our company, how long does it take to complete the process?

From the moment when our Information Technology Specialist comes to your company with your Technical Service Request, he/she completes the problem or the requested update, correction, or extra configuration with a 10-15 minute meeting and immediately starts the process by explaining the solution.

Can I Pay the Technical Service Fee by Credit Card?

Yes, you can pay all Service Fees and Purchases of Corporate Products with your Credit Card in your My Business Management Panel.

Microsoft Exchange Enterprise Email Purchase and Setup

When will my Microsoft Exchange Online Corporate Mail Accounts Be Active and Start Using?

The Activation of the Microsoft Exchange Online Plan you have purchased and the start of your e-mails in your Microsoft Exchange Online Account are completed within a maximum of 1-2 hours.

How Do I Buy Microsoft Exchange Online Corporate Mail Product?

Login to your Admin Panel Address : https://panel.mybusinessarea.com/  (If you don't have an account, create a new account.) Click on the Corporate E-Mail Microsoft Exchange Online Plans Link under the Corporate Products Menu, Choose the Appropriate Quantity and Payment Option for You, and Buy Microsoft Exchange Online Mail when you complete the Payment Process with Credit Card. The Import Process is Complete.

What should I do for Microsoft Exchange Online Corporate Mail Product Setup?

When your payment process is completed, create a support record for the installation, My Business Microsoft Exchange Department Representative will reach you by phone and will give you detailed full information about your Microsoft Exchange E-Mail Accounts to be established and the installation (Server Name, E-Mail Setup Account Information, etc.). . In addition, all information valid for the establishment of your e-mail accounts will be sent to your My Business Registered E-Mail Address.

Does My Business Install the Microsoft Exchange Online Corporate Mail Product I Purchased?

Yes, if you wish, My Business Microsoft Exchange Online Corporate Mail Product Freely (Connecting to Your Computers with Remote Desktop Software) Makes Microsoft Exchange Account Setups to Your Outlook E-Mail Software. (It also provides full support for mobile phones for the installation process.)

Cloud Business and Backup System Purchase and Installation

How Do I Buy MyCloud Cloud Business and Backup System Product?

MyCloud is Completely Free for Everyone with 800MB Cloud Storage. If You Need Higher Cloud Hosting Space, Submit Your Cloud Storage Request To Our Support Team From Your Management Panel, Or You Can Choose One Of The Standard Packages Below. MyCloud Storage A Confirmation Email Will Be Sent To Your E-Mail When Your Payment Process Is Completed, and MyCloud is the Leader in Data Privacy and Security. You can login and start using.

What should I do for MyCloud Cloud Business and Backup Product Setup?

There is no need for any setup to use MyCloud, you can start using it immediately with your own Username and Password. For Other Technical Support Requests, You Can Contact My Business Support 7/24.

Corporate File Hosting (File Hosting) Purchase and Installation

How Do I Buy File Hosting Product?

Login to your Admin Panel Address : https://panel.mybusinessarea.com/  (If You Don't Have an Account, Create a New Account) Click on the Corporate File Hosting Link, You'll Have Purchased the Corporate File Hosting System when you complete the payment with a credit card by choosing the appropriate option for you.

What should I do for File Hosting Product Installation?

When your payment is completed, create a support record for the installation, My Business Corporate File Hosting Department Representative will reach you by phone and related to the Institutional File Hosting (Online Authorized Login Web Address, Account Name, Password, VPN Login, Account Information, etc.) Detailed Full It will give you the information. In addition, all the information valid for your use of the Corporate File Hosting System will be sent to your My Business Registered E-Mail Address.

Does My Business Make File Hosting Product Installation?

Yes, if you wish, we provide My Business Corporate File Hosting Product for Free (Connecting to Your Computers with Remote Desktop Software) File Hosting Online Web Address Entry, We Also Provide Full Support for You to Connect by Phone.)

How do I start?

To My Business Corporate Services And Products

To Own Get Started Now

01

Access your My Business account

Login to Your Management Panel Connected to Your My Business Account, If You Don't Have An Account, Create A New Account. (Important: A Confirmation E-Mail Will Be Sent To Your E-Mail Address You Entered During Registration When Creating A New Account)

02

Create Support Request

Create a Support Request Record for our Technical Services or to Make an Annual Technical Support and Maintenance Contract. Your customer representative will get back to you as quickly as possible, and your request will be processed immediately and specialist technical support personnel will be assigned to you in line with your request.

03

To Buy Corporate Products

Login to your account and choose the corporate product you want to buy, complete your payment with your credit card. Your Customer Representative will return to you regarding your order and your product integration or license transactions will be completed quickly.

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The following rates are valid for our customers who have an annual technical support and maintenance agreement with my business.

Same Day Technical Service
90%
Same Day Online Support
100%
Same Day Solution Delivery
92%

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